U.S. mobile wallet service user satisfaction 2015

Published by Statista Research Department, Jun 16, 2015
This statistic ranks the most popular mobile wallet apps in the United States as of April 2015, based on user satisfaction. Based on recent survey results, the Starbucks mobile payment app had the highest user satisfaction rate with 93 percent of respondents being very satisfied with the mobile app.

Smartphone user satisfaction with selected mobile wallet services in the United States as of April 2015

CharacteristicShare of respondents
Starbucks 93%
Apple Pay 89%
PayPal 88%
Amazon 84%
Google Wallet 82%
Showing entries 1 to 5 (5 entries in total)
Created with Highcharts 7.2.2Share of respondents93%93%89%89%88%88%84%84%82%82%StarbucksApple PayPayPalAmazonGoogle Wallet
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%95%100%105%

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

June 2015

Region

United States

Survey time period

March 27th to April 8th, 2015

Number of respondents

total survey n = 1,716

Age group

18 years and older

Special properties

smartphone owners who have waved or tapped a mobile wallet at a cash register to pay for a purchase in the past 6 months

Supplementary notes

Users who are very satisfied (% 8-10 on a 10 point scale).

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Leading companies trust Statista:
paypal google adobe pg samsung telekom
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on " Mobile payments in the United States "

Other statistics that may interest you Mobile payments in the United States

Overview

5

Contactless/tap and go

3

Mobile wallets

4

QR codes

4

Wearables/smart devices

3

P2P

3

Cryptocurrency

4

Further related statistics

10

Discover Statista

Need help with using Statista for your research? Tutorials and first steps

Further Content: You might find this interesting as well

Statistics

Topics

Mobile payments in the BeneluxOnline banking in the BeneluxDigital payments trends across EuropeCredit cards in the BeneluxContactless payments and NFC in the Benelux
Do you have any questions about our business solutions?

We provide you with detailed information about our Professional Account.

Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.