Estimates indicate that global spending on conversational commerce channels will total about 41 U.S. billion dollars in 2021. That figure was forecast to grow almost sevenfold by 2025, amounting to some 290 billion U.S. dollars.
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Total spending over conversational commerce channels worldwide from 2021 to 2025
(in billion U.S. dollars)
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Total spending over conversational commerce channels worldwide from 2021 to 2025
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For the Statista estimate an exponential development of the values between 2021 and 2025 was assumed to estimate the annual values. The values for 2021 and 2025 were provided by the source.
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Juniper Research, & Statista. (April 6, 2021). Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars) [Graph]. In Statista. Retrieved July 03, 2025, from https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/
Juniper Research, und Statista. "Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars)." Chart. April 6, 2021. Statista. Accessed July 03, 2025. https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/
Juniper Research, Statista. (2021). Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: July 03, 2025. https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/
Juniper Research, and Statista. "Total Spending over Conversational Commerce Channels Worldwide from 2021 to 2025 (in Billion U.S. Dollars)." Statista, Statista Inc., 6 Apr 2021, https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/
Juniper Research & Statista, Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/ (last visited July 03, 2025)
Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars) [Graph], Juniper Research, & Statista, April 6, 2021. [Online]. Available: https://www.statista.com/statistics/1273227/conversational-commerce-channel-spending-globally/
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