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Adopting SaaS Solutions to Power Your Social CRM Growth in China

Elevating Customer Experience with iClick and Oracle Eloqua

With the emerging opportunities from the Greater Bay Area (GBA) in facilitating cross-border online presence, adopting SaaS solutions is an enticing way to dramatically improve business outcomes with evolving consumer demands especially tapping into a massive, scattered, and dynamic market like China.

The integrated SaaS-based solutions provided by iClick and Oracle will enable brands to identify, engage with and more effectively convert their target audiences to build up their CRM growth. In this session, our speakers will share their insights about what's new and exciting in SaaS solutions' smart era, empowering brands to better connect and engage with Chinese audiences through the world's largest messaging standalone mobile app – WeChat.

Join us to learn more about the enormous opportunity with SaaS-based solutions and its advanced features to grow your membership through big data technology, thereby enhancing consumer loyalty and boosting more significant returns in the digital spaces via WeChat.

#Oracle Customer Experience (CX) #iClick

Agenda

2:00 PM
Accelerating your Membership Growth in China
Andy Cho
Product Manager
iClick Interactive Asia Limited
2:20 PM
Unlocking the Best of WeChat Mini-Program to Connect with Consumers in China
Kaylie Chan
Product Manager
iClick Interactive Asia Limited
2:40 PM
Lead Nurture, Manage your Sales Opportunities & Customer Service on Secure Platform
Daniel Shum
Principal Consultant
Customer Experience Solutions, Oracle
3:00 PM
Q&A Session
3:15 PM
Wrap Up and Webcast End

Featured speakers

Andy Cho

Andy Cho

Product Manager, iClick Interactive Asia Limited
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Andy Cho

Product Manager, iClick Interactive Asia Limited
Daniel Shum

Daniel Shum

Principal Consultant, Customer Experience Solutions, Oracle
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Daniel Shum

Principal Consultant, Customer Experience Solutions, Oracle
Daniel is a well-rounded professional with 20 years of experience in increasingly responsible roles driving customer experiences in the digital marketing era, digital marketing transformation, and artificial & business intelligence with a specialization within the financial services domain, currently focused on the banking, retail, telecommunications and hospitality industries. He is presently working at Oracle HK as a Principal Consultant for Customer Experience.

Aside from the industry awards that are a testament to Daniel’s achievement and contribution to the IT industry, he is also an active participant in various conferences where he shares his wealth of experience and knowledge in digital marketing. He has engaged in speaking opportunities with the Global Bank and Oracle events in the Greater China (GC) region. He also has implementation experience in local government projects and works closely with various advanced analytics areas.
Kaylie Chan

Kaylie Chan

Product Manager, iClick Interactive Asia Limited
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Kaylie Chan

Product Manager, iClick Interactive Asia Limited

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Disclaimer

Oracle CX Webinar - Adopting SaaS solutions to Power Your Social CRM growth in China

Oracle is committed to promoting a corporate culture that is centered on integrity, accountability and ethical business conduct. By accepting the complimentary invitation, you represent that your acceptance of the invitation and associated gifts and/or benefits to you are: (1) permissible under your employer’s internal policies; (2) permissible under the laws of your home country and any other law relevant to your employer; and (3) known to and approved by your employer’s management. Oracle reserves the right to limit attendance accordingly and pursuant to Oracle policy.

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